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Answer: Yes. All you need to log into your digiDOQ account is any computer that has Internet access and a browser. Once you have logged onto the digiDOQ Web site you will be able to review and manage your documents and files from anywhere in the world. Q: I want to allow some co-workers to use my digiDOQ. How can I do this? A: As the owner of your digiDOQ account, you can share your documents and files by creating a new user account to allow files to be viewed. In addition, digiDOQ allows you to set permissions on the individual file level. As an example, this means that you can share one file with a person in your office and another document with someone else across the country. Q: Isn’t digiDOQ just a basic on-line file sharing system? A: No, digiDOQ is not just a basic on-line file sharing system. It is a sophisticated but easy-to-use secure Web based Records Management system that manages all your files, documents, and scanned documents. Most IT specialists define Records Management as the application of systematic controls concerning the creation, maintenance and destruction of records required for the operation of an organization. A chief concept underlying records management is the life cycle. Every record passes through a series of stages, during which its relationship to the organization changes. And there are five- (5) major stages in a record’s life cycle that digiDOQ will manage for you:
To learn more about “File sharing”, Records Management, and Document Management: A look at the definitions and the requirements ... CLICK HERE! Q: It [digiDOQ] appears to have some “decent” search capabilities. Can it also handle multiple languages? A: digiDOQ has the ability to search in numerous languages. It is limited only by the language modules added. digiDOQ has demonstrated the ability to search 500,000 records (documents) before the user can pick up his or her coffee cup after hitting the enter key. One can search on individual words, phrases, or perform a Boolean search. Q: I have a large number of documents that I need to review. These are a mixture of both of MS Word files as well as scanned materials. Can digiDOQ handle both or must I use two different systems to view these documents? A: digiDOQ is designed to handle both electronic files and scanned images. In addition, the system can handle scans in .jpg, .txt or even .pdf formats. Q: I sometimes work odd hours including late at night and weekends. , Can I still get digiDOQ support? A: digiDOQ is hosted by Prospect Technologies at their secure server farm. This operates 24 hours a day, 7 days a week and provides greater than 99% uptime guaranteed! This allows you to work with digiDOQ any time day or night. If a problem does arise and you need assistance, digiDOQ has on-line help screens and examples on how to perform many basic and commonly used operations. If you require even more support, digiDOQ can be delivered to you with 24 hour per day support ... anytime day or night! Q: I want to share only a few of my files with a co-worker. Will digiDOQ allow me to share files selectively? A: Yes! digiDOQ allows you to set permissions on a file-by-file basis. This means that you can allow or remove permission(s) to read a file on an individual basis. Q: Is there a charge for storage? A: No. digiDOQ charges are a function of the number of employees and scanners. As the number of employees grows, the cost per month for digiDOQ increases. This increase exists, in part, to accommodate an increase in servers so that access speed / overall performance does not decrease. Q: I have a small but growing business. How do I know that digiDOQ will be able to support my needs as I continue to expand? A: Prospect Technologies has invested nearly a $1 million in development of digiDOQ. This is a commercially tested product that Prospect Technologies has made available to a wide range of its Government, association, industry, and academic customers. Investment plans are in place to expand digiDOQ's features and functionality over the next year. Because of Prospect Technologies' ongoing commitment to digiDOQ, this secure Web based Records Management system will grow along with your business and accompany you to that important ‘next step’ in size and complexity. Q: Will digiDOQ allow confidential PHI [public health information] files on the system? Does it have an “audit trail” to show who accessed what files when? A: digiDOQ does have audit trail capability. And is currently secure enough to qualify for the U.S. Coast Guard, a division of Department of Homeland Security. As development continues, digiDOQ will qualify for all of these standards:
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